reservation staff
p. 102 · Read in the full issue
TV teach in for BOAC reservation staff
BOAC reservations staff in Britain, Europe and the United States are using the airline’s £5O million Boadicea computer complex to teach themselves how to make computer ised hotel bookings.
Within a few months, information on hundreds of hotels in Europe, Britain and the United States will be instantly available through Boadicea, just as today it stores details of BOAC and partner airline flights and enables flight bookings to be made in a matter of seconds.
The beauty of the training scheme is that the students can work alone using Boadicea’s TV-type display terminals as teaching machines. The only other aid they need is a simple instructional booklet. No conventional classrooms, blackboards or lecturers are required.
The programmed hotel booking course is the first practical applica tion of CAESAR (Computer Ac tivated Education System to Airline Requirements) which has been developed by BOAC.