FPTL: Keeping you in touch

As a company that keeps up to date with the latest communica tion technology, Fiji Posts and Telecommunications Limited introduces yet another service for its customers.

What is a Calling Card? Calling from any phone (public or private) but charging to your own phone account.

How is this done?

The subscriber is issued with an account number. The account number is unique to the subscriber. The subscriber is also allocated a confidential PIN (personal Identification Number) How is the service connected?

Calling 017 connects on to the various regional operators as with the other OPS calls. The call class identification: (C Card) will appear on the Operator PC screens.

The operator will ask for the subscribers’ account number. The operator calls the verification supervisor in Suva who cross checks the account number against the

Pin.

If the account number and the PIN match the call is connected. Adding and deleting of customers’ numbers on the data base will be done by MIS.

How is switching done?

All calls are switched through the three main divisional areas-Central Eastern, Western and Northern. There is a verifica tion PC situated in Suva. The operators in the various Transit Exchanges will call the Suva supervisor to verify the account num ber against the PIN. When this is verified, the call will be put through.

How is Charging Done? $F1.50 is the monthly rental for provi sion of product Calling Card. The cost of the call will include the operator surcharge of SFI.IO (VAT Inclusive) plus the rate according to the duration of the call.

Calls have been tested from various exchanges and are working satisfactorily, including the coin box.

Allocation ‘of special pin numbers will require a premium price of SFSS (VAT Inclusive) this amount will cater for those wishing to have personalised PIN numbers.

MIS will provide S&E item code with the certification of procedures.

There will also be a charge for change of PIN numbers. It is $F5.50 (Vat Inclusive).

How will cards be issued?

Issue of cards will be carried out by centralised locations: it would be issued by the Customer Office C/E. Application forms from the West and the North will be processed in the regional offices. The

names and account numbers will be faxed or telexed to Customer Office Suva where the cards will be issued.

The expiry date will be at intervals of two years to allow follow up on: 1. Evaluating credit rating of customer 2. Accessing the customers decision to continue 3. Procedures for administering this task will need to be discussed between Regional Managers Customer Office and Product Telephone

Terms & Conditions For Call

Ing Card

These Terms & Conditions cover the use of a Fiji Telecom Calling Card. By using your card, or allowing the use of it, you agree to these terms and conditions.

The Telecom Calling Card Fiji Posts & Telecom Limited has issued a Telecom Calling Card to you as the Cardholder (this means the person to whom the card is issued by FPTL).

If you are a Cardholder (this means the person or company in whose name(s) the calls will be charged) all of these terms and conditions will cover the use of your card.

The card will remain the property of Fiji Posts & Telecom.

Telecom may from time to time contact you in relation to the use of the issued card.

Issuing Additional Fptl Call

Ing Cards

At the your request as the main Cardholder FPTL may issue additional cards (the Additional Card) to nominated persons (the additional Cardholder’s).

Each of these persons will be allocated the same PIN as the Main cardholder.

For the purposes of these terms and conditions the use of an additional card will be considered by FPTL to be the Main Cardholder’s use.

Importantly, this means you will be responsible for the use of an additional card by the additional Cardholder and you have authorised FPTL to charge any call made with an additional card to you.

The additional cardholder will be sent these terms and conditions.

Charges

By using the PIN and a Telecom Calling Card, any call made with your card (or an Additional Card where applicable will be charged to the Main Cardholder’s FPTL telephone account.

Unauthorised Use Of The Fptl

Calling Card

If a card is lost or stolen, the PIN becomes known to another person or you suspect misuse of the card has occurred you must notify Telecom immediately so that the card can be cancelled.

In that case, ring our Customer Office nationally and leave your name, account number, your PIN and the reason for your call. It is in our interest to advise Telecom of the details required as soon as possible.

You must confirm the details in writing with in seven days in writing to your Telecom Office.

FPTL may issue a replacement card after you have made notification in writing.

You will no longer be responsible for any unauthorised use of a card after you have notified FPTL.

Your responsibility for any unauthorised use of the card before you notify FPTL will be limited to. $50.00 for each card.

Fptl’S Rights To Cancel

Telecom may cancel your card without prior notice.

If Telecom cancels your card you will be required to return your card immediately to a Telecom Office.

You will still be responsible for all calls made up to the time of cancellation.

Exclusion Of Liability

Telecom will not accept responsibility for you not being able to make a telephone call by use of a card or if anything happens beyond Telecom’s control.

Changes To These Terms And

Conditions

These terms and conditions may be changed by Telecom from time to time.

Telecom will advise you of the changes by written notice to your last known address or by advertisement in newspapers at least one month prior to such changes taking effect.

Applications Of These Terms

And Conditions

These terms and conditions apply specifically to the Telecom Calling Cards and are in addition to any other agreement you may have with Telecom or with any of its subsidiary companies.

Lost & Stolen Numbers

Lost and Stolen numbers, call free 0800. ■