Series
p. 37 · Read in the full issue
Iso 9000
This series is a road map to basic defini tions and concepts of the ISO 9000 and explains how to select and use other standards in the series. There are four levels in the ISO 9000 series: • ISO 9001 - most compre hensive and used to ensure quality in design/development, production, installation and servicing. It is typically used by manufacturing organisations which design andtDuild their own products. • ISO 9002 - used when conformity to specified produc tion and installation require ments needs to be ensured, for example, when products are manufactured to specifications provided by outside contrac tors. • ISO 9003 - required when only conformity with final test and inspection needs to be assured. Of the three core stan dards, this has the least market ing value and is the least often applied for.
It is typically used by such organisations as testing labora tories, calibration houses and equipment distributors which inspect and test supplied prod ucts. • ISO 9004 - used internal ly and lists in some detail the essential elements making up a complete quality assurance sys tem, including the responsibili ties of management action, human resource, product safety and use of statistical methods.■